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Specialists in Public Sector Improvement  

IAB Services is a NSW government trading enterprise specialising in providing a wide range of assurance and consulting services to State, Local and Commonwealth Government bodies and service-delivery partners operating within NSW and the ACT.

There is a lot happening in the public sector, and we are on the move to keep pace with these exciting directions.

  • Services Summary

  • Management Consulting Group;

  • Assurance and Advisory Services and

  • Information Technology Services.

  • We are available to support public sector agencies and their service-delivery partners to address all of the many reforms and challenges that they face, and to help them manage risks and improve performance. We work with clients all over NSW and the ACT.

    GUARANTEE OF SERVICE

    Our Guarantee of Service outlines our commitment to providing top-quality service to our clients. If you have any questions about this please contact us.

    TENDERING EXEMPTION

    Did you know that you do not have to go through a tendering process to use our services? As a government trading enterprise, we are exempt from this provision. More information about this can be found here.

    Updates!!

                     

              • Super-Department Amalgamations are underway. This presents issues for every entity across the NSW public sector.  Managing the change process must occur at every level, to maintain service levels, governance, control and morale.  Impacts on HR and ICT systems, information management and enterprise knowledge must be particularly well managed.  We have developed services to support you during the preparation, merger, and post-amalgamation phases. For more information click here 

              • New Audit Guidelines: - have been issued by NSW Treasury for the operation of internal audit and Audit Committees in the NSW Public Sector. IAB is running Discussion Forums for clients and interested parties on the implications of these for Audit Committees. Please contact us if you are interested in attending. The Guidelines are available at:www.treasury.nsw.gov.au/Internal_Audit_and_Risk_Management 
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              • TEST YOUR BCP NOW!!  Be prepared for winter risks and the possible pandemic impact - Testing Business Continuity Plans is often a rainy-day job that gets left too late, and then when you need it most, it may not work as well as you had expected. As we move into the winter cycle, resourcing risks change as more employees may become sick.  For some agencies, the winter period can also affect demand for services (such as health and human services agencies). This year you must not only confront the normal cold and flu risks, but the possible impacts that may arise from the swine flu pandemic.  Testing your BCP, service delivery and human resource strategies now would be a prudent approach to proactive risk management.  We are able to assist you with these matters..

                     

              • CORRUPTION ALERT!! – At our Xmas Briefing we alerted agencies to a heightened corruption risk with more people facing difficult times financially in their lives, and a considerable amount of organisational change which affects the control framework.  Professional journals and the mass media are already reporting a sharp rise in fraud throughout the community and business sector.  Now would be a prudent time to refresh your risk assessment, and to undertake one of our Corruption Resistance Health Checks.  Our proprietary methodology is specifically designed to address public sector requirements and expectations.  Being proactive now may save you the drama of having to investigate corruption later on, which is very costly and disruptive.
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              • IT SECURITY ALERT!! – Agencies need to ensure that they regularly penetration test their firewalls. However, in addition, they need to safeguard against “application hacks”. Recent high profile cases of this more sophisticated form of cyber attack have shown that NSW public sector sites are a target.  We have expertise in all aspects of IT security and can test these aspects for you.  We can also advise you on IT strategy and IT governance.
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                • Our latest IAB Services' Newsletter (December 2008 edition) is out now and available here for download, or contact us and we will post you a copy.

                                   

                • The 2007-2008 IAB Services' Annual Report is now available for download here.

                               

                • You may not be aware of our wide range of HR services (policy/procedure development, recruitment systems review, developing position descriptions, performance review systems, grievance investigation and mediation, case management) or our range of specialist services (such as taxation, accounting services and assistance, probity review, IT forensics).
                • A pocket-sized summary of our services and contact details is available in our IAB Services Brochure, which is available for download here.

                • New governance requirements for NSW Government Trading Enterprises have been issued.  We can assist you to address these.

     

     

     

     

     

     

     

     

    News

     

    IAB Bullet Our Corruption Resistance Healthcheck is now available. It is an economical and effective way for Public Sector bodies to test how well they are positioned to combat the ever present risk of corruption. Download more information here or contact us for more details.

     

     

     

     

    ImageState Plan Obligations: Customer satisfaction surveying and reliable program performance data are high priority issues for agencies in meeting their State Plan obligations.We are able to assist you in all of these areas. Download flyer here for further details. 

     

     
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